Support

Support Procedure for Phone Outage Determine if all of the phones are having an issue or just some of the phones. Not all Phones Down: If only 1 or ...

A Port Out event at any time is undesirable for the losing carrier, but a port out is especially frustrating when they occur unexpectedly or unauthorized.  ...

Unfortunately, there is not a way to identify spoofed numbers because they come along the same path and look the same as a legitimate phone call. You or you...

This could be caused by the carrier used by the receiver's end that has marked the number as Spam.  The DID is probably being spoofed by spammers/scamme...

Most Frequently Asked Questions: 1. How to access my Voicemail? Have you already created an account? or Requested for your E-mail as the recipient o...

Enhanced Voicemail (also referred to as Enterprise Voicemail) is a treatment that gives the caller an option to try a different extension before prompting...

When a call is received from a phone number, a lookup is done through the national carrier database to retrieve and display the associated CallerID.  It...

99.8% of the time we recommend turning SIP ALG off, the exception to this is if you are using an actual SBC (Session Border Controller). Basic definition ...

This list should not be taken to be definitive, but only representative of known problems and the resolutions available, if any: These routers are definite...