Connect UC

Report an Issue
ConnectUC’s Report an Issue feature allows users to report any issues relating to their ConnectUC experience.  Before reporting an issue in ConnectUC, plea...
Mon, Jan 8, 2024 at 9:46 AM
Calling
The ConnectUC Calls tab allows you to view recent call details and initiate calls from three locations (The ‘+New’ button on the upper left-side menu, the...
Mon, Jan 8, 2024 at 9:48 AM
Voicemail
The ConnectUC visual voicemail feature displays a list of the user's voicemail, ordered from newest to oldest.   To sort Read or Unread Voicemail...
Mon, Jan 8, 2024 at 9:49 AM
Parking
The ConnectUC Parking tab allows you to view and manage all currently parked calls.  ConnectUC users can park an active call by clicking the ‘Park’ b...
Mon, Jan 8, 2024 at 9:50 AM
Chat and Meetings
The ConnectUC Chat tab allows you to message other ConnectUC users, either individually or as a group chat. The Chat tab also allows you to initiate calls a...
Mon, Jan 8, 2024 at 9:52 AM
SMS
The ConnectUC SMS tab allows you to create, view, and manage SMS conversations.  Please note that SMS, Inbound Fax, and Voicemail Transcription are feature...
Mon, Jan 8, 2024 at 9:53 AM
Contacts
The ConnectUC Contacts tab allows you to add, view, and interact with Contacts.  ConnectUC supports three types of Contacts; Company, Shared, and My Co...
Mon, Jan 8, 2024 at 9:54 AM
Fax
The ConnectUC Fax tab allows you to send and manage inbound and outbound faxes. Please note that SMS, Inbound Fax, and Voicemail Transcription are features...
Mon, Jan 8, 2024 at 9:55 AM
User Settings and Preferences
ConnectUC Users can manage and view their User Settings and Preferences by clicking their user icon found at the top-left-hand corner.  From the User ...
Mon, Jan 8, 2024 at 9:56 AM