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The ConnectUC Call Recording Transcription and Summarization feature gives you the ability to not only transcribe the conversation made during the call into...

The ConnectUC Call Center Tab allows Call Center Agents and Call Center Supervisor roles to manage and log in to call queues and view call queue statistics...

The ConnectUC Attendant Console tab allows you to manage Transfers, Parking, and Call Queues.  The Attendant Console tab is located on the left side menu ...

ConnectUC Companion mode is a feature that allows users to use more than one device to make or take calls with another registered device.  Note: Poly and ...

Deprecation Notice: ConnectUC Link is being deprecated with the introduction of ConnectUC Desktop. ConnectUC Link is a companion application for ConnectUC ...

If a users is experiencing issues, but is unable to navigate to 'Report an Issue', you can diagnose potential issues by viewing the browser console ...

Complete the steps below to completely uninstall ConnectUC Desktop and reinstall the application. Instructions are provided for both MacOS and Windows users...